Everything you need to know, all in one place.
From your very first question to your child's first session, here is a clear, honest guide to what working with us actually looks like.
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From first call to first session
Most families are surprised by how quickly things move once they reach out. Here is the exact sequence of what happens, and roughly when.
Initial Call
A 30-minute conversation with our intake coordinator. We gather background, answer your questions, and explain next steps. No pressure.
Insurance Verification
Our billing team verifies your coverage and confirms your benefits (including any copays or authorizations) before anything moves forward.
BCBA Assessment
A Board Certified Behavior Analyst observes and evaluates your child over 2-3 sessions to build a full picture of their strengths and goals.
Plan Review and Approval
The BCBA walks you through the treatment plan. You review every goal together and approve before anything begins.
First Session
Your assigned RBT arrives for the first session. From here, therapy is consistent, structured, and regularly supervised by your BCBA.
Initial Call
A 30-minute conversation with our intake coordinator. We gather background, answer your questions, and explain next steps. No pressure.
Insurance Verification
Our billing team verifies your coverage and confirms your benefits (including any copays or authorizations) before anything moves forward.
BCBA Assessment
A Board Certified Behavior Analyst observes and evaluates your child over 2-3 sessions to build a full picture of their strengths and goals.
Plan Review and Approval
The BCBA walks you through the treatment plan. You review every goal together and approve before anything begins.
First Session
Your assigned RBT arrives for the first session. From here, therapy is consistent, structured, and regularly supervised by your BCBA.
The alphabet soup, decoded
ABA comes with a lot of acronyms. Here is what they all mean in plain English.
ABA
Applied Behavior Analysis
A science that uses principles of behavior to teach new skills and reduce barriers to learning. The most evidence-based intervention for autism.
BCBA
Board Certified Behavior Analyst
A master's-level clinician credentialed by the Behavior Analyst Certification Board. BCBAs design and supervise all ABA treatment plans.
RBT
Registered Behavior Technician
A paraprofessional trained to implement ABA therapy under BCBA supervision. RBTs complete 40+ hours of training and a competency exam.
ASD
Autism Spectrum Disorder
A neurodevelopmental condition affecting social communication, behavior, and sensory processing. The most common diagnosis for children receiving ABA.
EIBI
Early Intensive Behavioral Intervention
High-dosage ABA therapy (typically 25–40 hrs/week) for children under 5. Research consistently shows the strongest outcomes at this level of intensity.
IEP
Individualized Education Program
A legally binding plan developed by schools for children with disabilities. Our BCBAs can collaborate with your child's IEP team to align goals.
BIP
Behavior Intervention Plan
A written plan that identifies the function of a challenging behavior and outlines strategies to address it proactively. BCBAs create and update BIPs.
BHCOE
Behavioral Health Center of Excellence
An accreditation for ABA providers demonstrating high standards in clinical quality, staff training, and client satisfaction.
You are part of the clinical team.
The single most reliable predictor of great outcomes in ABA is how consistently skills are reinforced at home. That is why parent training is not optional. It is a required part of every service plan.
Our BCBAs work directly with caregivers to build your confidence, answer your questions, and teach you the same strategies used in sessions. By the time services are faded, most families feel equipped to continue supporting their child independently.
Structured Parent Coaching
Every service plan includes scheduled parent training sessions (typically 1-2 per month) where your BCBA teaches you the same strategies used during therapy.
Session Debriefs
At the end of each session, the RBT reviews what was practiced and demonstrates how to reinforce those skills naturally during daily routines at home.
Monthly Progress Reports
You receive a written data summary every month showing your child's progress on each goal, written in plain language without clinical jargon.
Goal-Setting Partnership
You participate in every treatment plan meeting. Your priorities and observations directly shape what goals are set and how they are measured.
Cost, insurance, logistics & more
The questions every family asks. Answered honestly.
ABA therapy is covered by most major insurance plans for children with an autism diagnosis. Your out-of-pocket cost depends on your specific plan, deductible, and copay. Our billing team will give you a clear picture of expected costs before you commit to anything.
We accept most major commercial insurance plans, Medicaid managed care plans, and several state-funded programs. Contact us and our team will verify your specific coverage within 1-2 business days.
We serve children from 18 months to 18 years. Early intervention (typically before age 5) often produces the most dramatic gains, but meaningful progress is possible at any age. Our BCBA will tailor goals appropriately regardless of age.
For insurance-covered ABA therapy, most plans require a formal ASD diagnosis from a licensed clinician (psychologist, psychiatrist, or developmental pediatrician). If your child does not yet have a diagnosis, we can point you toward evaluation resources and help you plan next steps.
Sessions typically run 2-3 hours each. Recommended hours per week depend on your child's assessment results and insurance authorization, commonly 10-40 hours per week. Your BCBA will provide a specific recommendation after the evaluation.
This is completely normal, especially at the start. Our RBTs are trained to build rapport slowly, follow your child's lead, and use preferred activities to create positive associations with therapy. Difficult early sessions are expected. They are not a sign that ABA will not work.
We serve a wide geographic area across the Greater NYC region. If you're moving within our service area, we'll transition your child to a nearby therapist as smoothly as possible. If you're moving outside our area, we'll help you locate a qualified provider and transfer clinical records.
Keep it simple and low-key. Tell your child that someone is coming to play and learn with them. Don't build up expectations or create pressure. Have some favorite toys or snacks available. Our RBT will handle the rest. Their job in those first sessions is simply to become someone your child looks forward to seeing.
Yes, and we encourage it, especially at the start. Observing sessions helps you understand the strategies being used and builds your confidence in applying them at home. As your child gets comfortable, the RBT may recommend some time without caregiver presence to reduce dependency, but this is always discussed with you first.
Raise them immediately. Contact your supervising BCBA directly, not just the RBT. BCBAs are responsible for the clinical quality of services and want to hear from you. If a concern is not addressed within a reasonable timeframe, you can also reach our clinical director.
Six things you can do starting today
You do not need to wait for parent training to start making a difference. These evidence-informed habits are effective from day one.
Practice the same way
Use the exact same prompts and reinforcers your RBT uses. Consistency is what makes skills generalize from therapy to real life.
Embed practice in routines
The best moments to practice skills are during naturally occurring activities: meals, bath time, getting dressed. You do not need to schedule separate practice sessions.
Reinforce immediately
Praise and reward the moment after a skill happens, not 10 seconds later. Timing matters enormously in behavior learning.
Communicate with the RBT
Tell your RBT what happened since the last session, good and bad. Changes at home (new sibling, school stress, illness) affect how your child responds in therapy.
Resist rushing to prompt
Give your child wait time before jumping in to help. RBTs use a deliberate pause to encourage independence. Doing the same at home reinforces that expectation.
Take care of yourself too
Caregiver burnout is real and common. Attending parent training is not just for your child. It gives you tools and confidence that reduce daily stress for the whole family.
Every great outcome starts with one call.
Our intake team typically responds within 24 hours. No waitlists, no runaround. Just a simple, honest first step toward the right support for your child.
48-Hour Response
Our intake team gets back to every family within one business day, guaranteed.
Free Intake Call
No cost, no commitment. Just an honest conversation about your child and next steps.
No Waitlist
We match your child to an available BCBA and begin the assessment process right away.